Privacy Policy

Thank you for visiting SafwanStores.com ("we," "us," or "our") and for trusting us with your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website (the “Site”) and the services or features provided by SafwanStores.com (the “Services”). By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide when using our Site or Services, including:

  • Name, email address, shipping/billing address, and phone number.

  • Payment details such as credit/debit card or other payment methods (processed via secure gateways).

  • Information provided via customer support, forms, or feedback submissions.

1.2 Non-Personal Information

We may collect non-identifiable data automatically, such as:

  • Website usage statistics, traffic patterns, and browsing behavior.

  • Device information including IP address, browser type, operating system, and timestamps.

2. How We Use Your Information

2.1 Personal Information

We may use your personal data for purposes such as:

  • Processing and fulfilling your orders.

  • Communicating with you regarding your account, orders, or inquiries.

  • Sending updates, promotional offers, or newsletters (only with your consent or as permitted by law).

  • Enhancing our services and analyzing user behavior for business insights.

2.2 Non-Personal Information

This data helps us:

  • Improve site functionality and troubleshoot issues.

  • Conduct analytics and generate insights.

  • Monitor and enforce compliance with our Terms of Service and policies.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with trusted service providers (e.g., payment processors, logistics companies) to fulfill your orders and operate our business. They are obligated to handle your data confidentially and use it only for the services we assign.

3.2 Legal Requirements

We may disclose your personal information if required to:

  • Comply with applicable laws, court orders, or legal processes.

  • Protect our rights, property, and safety or those of our users and the public.

3.3 Business Transfers

If SafwanStores.com is involved in a merger, acquisition, or sale, your data may be transferred as part of the business transaction. We will notify you in advance of any such changes via email or a notice on our Site.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, remember user preferences, and analyze site usage. These tools may collect browser type, IP address, and browsing behavior. You can disable cookies in your browser settings, but doing so may affect site functionality.

5. Third-Party Links

Our Site may contain links to other websites not controlled by SafwanStores.com. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before sharing any information.

6. Data Security

We implement security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to protect your data.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that we have collected data from a child without parental consent, we will delete it promptly.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws. To exercise these rights, contact us using the information provided below.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Site after changes means you accept the revised terms.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Email: safwanstore.sa@gmail.com
Phone: +92 308 6533917

This Privacy Policy applies exclusively to information collected via SafwanStores.com and does not extend to third-party services or websites linked from our platform.